IMS offers the following features to offer a better service:

-Faster Turn-around time
-Average exam completion in under 10 days nationwide
-Mobile examiners & clinics in all 50 states (1,500 Affiliated Centers Nationwide)
-Extended Hours - Monday-Friday, 6:00 AM-6:00 PM Pacific Time
-Customer Service offered in various languages
-Instant Scheduling (InstaCall) - Client outreach within 4 hours of order placement
-Easy self-scheduling via secure text link
-Automated text & email reminders
-Flexible mobile or clinic appointments

-Digital Tracking of Orders
-Real-time Status Updates
-Specimen Tracking
-Results available within 24 hours