Company Overview

With headquarters in Fremont, CA, IMS provides excellent services for paramedical examinations nationwide, pre-underwriting services, medical records retrieval, and state-of-the-art tools to conduct full risk assessment by financial institutions. IMS brings a fresh and innovative approach to underwriting services acting as a liaison between the applicant and the insurance carrier. Our goal is to exceed the expectations of every customer by offering outstanding customer service, increased flexibility, and greater value, thus optimizing system functionality and improving operation efficiency. Our field technicians are distinguished by their functional and technical expertise combined their hands-on experience, thereby ensuring that our clients receive the most effective and professional service.


As experts in assisting life insurance carriers making underwriting decisions, IMS is involved in every stage of delivering results to insurance companies and implementing innovative software solutions to increase efficiency in cutting down underwriting turn-around time. Our extensive skills encompass all aspects of examinations and operation, completing all medical underwriting requirements in an efficient manner. Our technicians are fully equipped to provide electronic parameds to be completed on tablets and laptops allowing underwriters to receive real-time data transmitted from medical examiners. We have over 5,000 medical examiners nationwide which allow us to cover all 50 states and including Canada too. Our medical examiners have extensive experience working in hospitals and medical centers prior to working with IMS. All employees in our company must be fully background checked and must provide references prior to being hired. Offering expertise in a quick turn-around time for medical records retrieval within two weeks from any medical center, hospital, or Kaiser facilities.


IMS has focused on providing one central point of contact to the customer when ordering their medical underwriting requirements. Dedicated case and team managers are provided for Agents, Life Insurance Companies, and Brokerages. Offering a straight through supply chain method from the time of order until the time of all deliverables being sent off to the insurance carrier. Fully optimized system to cut down cost, provide up to the minute updates to the customer, customized reporting via our web system, and complete follow up from the start to finish. In addition, IMS has offices nationwide to provide customers convenience and being able to cater to various time zones throughout.
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